Returns & Exchanges

At Venezianico®, we strive for excellence in every timepiece; however, if you are not entirely satisfied, you may return your unworn watch within 14 days of delivery. All items must be returned in their original packaging with all protective films and tags intact.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return.

2

Prepare the Package

Carefully pack the watch in its original box, ensuring all warranty cards, manuals, and accessories are included to avoid restocking fees.

3

Ship the Item

Affix the provided prepaid shipping label to your package and drop it off at the nearest authorized courier location.

4

Quality Inspection & Refund

Once our master watchmakers verify the condition of the return, your refund will be processed to the original payment method within 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing